Customer Testimonials
Great place to buy a vehicle. Staff and sales people are very professional and honest. They work with you in getting the best deal, and they dont have no add ons like other dealerships. Thats enough for me to shop here again
Our experiences with Capital GMC Buick have always excellent. Dan Cash has always provided superior service and professionalism.
Tyler and Leanna were excellent! Highly recommend this Dealership. Very transparent and they take all customer concerns very seriously.
Jonathan, my sales representative was great. No stress in working with sales process. Everything was pretty straightforward and no pressure. I think I got an awesome car for a price in my budget.
I needed a new key for my GMC Train, Dan programed and tested a new key in less than 15 minutes. He was so knowledgeable and kind that I couldn't stop thinking of giving him many stars, but I was limited to 5 Thank you Dan
Great service
Good sales person; terrible finance person.
It takes me 2 hrs to get to this dealership and my experience with many dealerships is they practice wasting buyers time. I communicate my concern and the team made Capitol GMC an exception. First was Jeff. He send me video of the car with all the blemishes upon request. He presented a clean car and his demeanor calm our anxiety and tiredness. Then there was Ricky who is responsive. He negotiated an offer with me through email and got me into the store. Last was Maria. She was busy but relax and efficient. She close my purchase in less than 30 ... Read More DealerRater - Nov 1, 2026
Great experience with Tony at the Salinas Honda location who was exceptionally great and friendly, he made the new car shopping for my growing family so easy while making us feel heard. I will definitely be recommending anyone who I know is in need of a car his way.
I’ve never had an easier car purchase. Everyone that helped me was quick to reply and very knowledgeable. Highly recommend purchasing a car here.
The sales and service department is good here
Jerry the salesman and Daniel the finance manager took great care of me and my family getting us into a nice Volkswagen Passat for a great price. Would definitely recommend anyone to work with them.
Three years ago, I accompanied my sister who was purchasing a vehicle at Capitol Volkswagen. As I waited for her to complete the paperwork, the sales manager approached me & inquired if I was interested in making a purchase as well.
At the time, I wasn’t financially prepared to do so. I explained that I was currently under a lease with 7 months remaining & expressed my concerns about the car being over the contracted mileage limit.
The sales manager offered to look up my lease information and before long, I was offered a great deal to lease a brand ... Read More Google - Oct 23, 2026
I hate car salesman and car dealerships! But, this experience was tolerable. The low pressure sales was nice, Darius was very laid back and knew all the details about various Subaru models. I feel I got a reasonable deal on a Crosstrek, and the manager, Derek, offered to repaint a small blemish before I took over. One slight negative was Derek stating he was offering a “firm handshake and a full tank.” Alas, the car had 1/4 tank at pickup, but all in all, not a bad experience.
Mychal and the team were responsive, friendly, and accommodating.
Awesome people great experience!! AAA+++
I cannot say enough great things about my recent experience with Capitol GMC, especially Bryan Yorkey and the entire Service Department team!
My vehicle recently experienced a few issues, and Bryan went above and beyond to ensure everything was properly addressed and covered under my warranty. He was incredibly professional, attentive, and proactive throughout the entire process, making every effort to expedite the repairs and get my vehicle back to me as quickly as possible. His communication and commitment to customer satisfaction made what could have been a stressful experience feel completely effortless.
What impressed me just as much was ... Read More Google - Oct 17, 2026
Extremely helpful, fast & easy
I had a very disappointing experience with Capitol GMC. Their sales team acted unprofessionally and did not handle the situation in a fair or transparent manner. I was given the impression that everything was approved, but at the last moment they refused to complete the sale. This kind of treatment wastes customers’ time and creates unnecessary frustration.
I had a similar experience in 2022 at another store in San Jose.
Based on my experience, I would strongly encourage other customers to be careful and make sure everything is confirmed in writing before doing business with this dealership. I expected professionalism and ... Read More Google - Oct 10, 2026
For services you have to wait 2 days choose another dealerships don't time waste
Don't buy from these people advertised a price and scammed many people. Wouldn't agree to advertised price. Bait and switch
Capitol GMC made my Purchasing experience a pleasure. Their sales team, along with their transactional support were organized, responsive, and personal. This is not the only GMC Dealership I have visited or purchased from, however I wouldn’t go anywhere else from now on.
George was awesome to work with!!!!
I go here for service in my ZR2 Chevy as I have the best service advisor ever, I followed him from his last dealership he departed from, he takes phenomenal care of my service, knows his profession very well, and he goes far beyond the normal, thank you Bryan Yorky. I also bought a gmc Sierra from here many years back, had it for 6 years. It was a good dealership back then too, it’s better now…
I go here as I have a phenomenal service advisor that I followed from another dealership with my Chevy ZR2. Bryan Y. is why i stay here and why I would consider buying another truck in the future from them. ( purchased from them 10 years ago) THANK YOU Bryan Y, You rock brother.
Alexis my rep was great. Low pressure, responsive. Relatively little dealer shenanigans and quick through finance. E-signing speeds things up nicely.
Great service, Bryan was very heipful.
Thank you to Gil and all at Sunnyvale Honda very kind employees, peaceful atmosphere, and will stay with you to answer questions as long as you need
Manny helped me get my dream vehicle. This place was very straight forward and helpful. Would definitely recommend them and will be referring people here! Ask for Manny to help you have your best car buying experience!
THANK GOD I OWN A FORD. The level of incompetence I just witnessed from these people is astounding. After taking in my gf's car for essentially a saftey recall (bad part failed in the car so it was supposed to be replaced for free), they said the car would be done the following afternoon. After a 36 hour period of 0 updates on the vehicle and no one answering any of the phones, the following afternoon came and went. At 4:45 that day they finally called back and said they would check on the car (15 min before they close, mind you). They ... Read More Google - Sep 16, 2026
The communication was poor. I dropped my car off for repair on a monday morning at 8:30am. They needed to order a part and stated my car would be completed tuesday afternoon. After not hearing from anyone by 3pm, I tried calling 4 times and there was no answer. When someone finally answered they stated my service rep was out sick and another agent would call me. I did not receive a call so called back at 4:55 (they close at 5) they then stated my car was finished and I could pick it up in the morning.
This was an overall frustrating ... Read More Google - Sep 16, 2026
Very helpful and easy to work with. Was willing to work with me to even meet in the middle.
I booked the appointment for a 15K service online. I specified that I wanted that service. When I got there, I specifically asked for the 15K service. I was given a sheet with a ton of useless add ons and was told that they are all part of the 15K service. I come to find out later that they added $1K worth of non-sense to my bill. I am not happy with the service desk at Capitol GMC.
Bryan Yorker and all others are great. Good crew and would go back again. Thanks
Jerry is a great person to deal with, no pressure no push. Love him
Easy and quick Staff was friendly facility was clean and process was well structured Happy
So you drop your car off, and if it's busy down there, they have you leave your key in the vehicle and leave. Recently a very good friend did this at a dealer and it was inside parking, here's comes a crackhead off the street, jumps in their car and drives away, all caught on video, the dealer was oblivious as is Capitol GMC on this matter, ABSOLUTELY CLUELESS. and if it happens at Capitol GMC I'll sue the living hell out of the dealer. AND...5 hours for a SCHEDULED appt for a simple oil change, sorry ... Read More Yelp - Sep 5, 2026
Spent 6 hours at the dealership buying a new truck. I was there at 9 and the truck went to the service department at 10 for the PDI and to have a few options installed. You would think they would make the vehicle a priority when someone is there purchasing a brand new vehicle. (Especially with the amount of service bays.) This wasn’t the case. The truck sat in the service bay for a couple of hours. I advised the salesman that I needed to leave by a certain time. Then finally moved to who knows where. Finally find out the truck ... Read More Google - Sep 5, 2026
I purchased a 2027 Corvette ZR1 from Capitol. I live in Scottsdale so it was a complex transaction. It had to be shipped to me. I worked with Armando Arteaga (salesman) and Bart DiCairano (Financial manager). Both were extremely professional, good communicators through the process, responsive and patient through all my questions. Excellent experience and I highly recommend them give their integrity and diligence.
great experience buying my camaro quick easy and painless freindly employees.
Gabi was very knowledgeable & helpful with the purchase of our vehicle. She made the entire process stress free!
Amazing service when buying a new vehicle, Court was a great sale manager and went through everything to make the process smooth as possible. Finance was easy and I was in and out very quickly. Traded in my old truck for an upgrade, they took pictures and did all the checks and provided me with a fair price. I definitely recommend this dealership not only for a new or used car but for vehicle service too. Great job GMC
Great team helped with all aspects of the purchase. Ended up buying 2 cars; they made it easy, transparent— excellent service. Thank you!
We had a oil check and a few other items checked out
I am a Costco member and the the reason we bought car from Capitol Hyundai as you had gray exterior color available otherwise we would have bought car from Hundai of San Bruno as they were upfront with Costco member pricing for the car where as I was getting different quotes
Great service, great price, highly recommended
Great people! Great service! Great Price! Easy to deal with! Thank you Leanna for your help!
My husband went in to check out few trucks. Sales person informed him of the rebates being offered and about the zero down. So after him and I talked, he decided to trade the truck he bought few months ago at this same location. They sent him a link to fill out the application and few minutes later he got a call to come in and that he was approved. He got there and after half an hour, he called me asking me if I can co-sign. I went there, to my surprise I was informed that we were approved. ... Read More Google - Jul 23, 2026
My husband went in to check out few trucks. Sales person informed him of the rebates being offered and about the zero down. So after him and I talked, he decided to trade the truck he bought few months ago at this same location. They sent him a link to fill out the application and few minutes later he got a call to come in and that he was approved. He got there and after half an hour, he called me asking me if I can co-sign. I went there, to my surprise I was informed that we were approved. ... Read More Yelp - Jul 23, 2026
This dealership is beyond horse's pile crap on both interactions I've had, I will never go back for their rude af team. 1. A purchase of a truck in October 2025 was a total cluster and plain old rude non-negotiating jerks, who took more than an hour to produce an offer. I walked out. 2. Warranty repair of a completely dead truck, which ended up being a dead battery and under warranty. There was no offer of a replacement car, so I asked about rental car reimbursement, they kinda said yes and give us the receipts. Since it was overnight for ... Read More Yelp - Jul 22, 2026
Nice people but never got back to us . When we asked why they said our guy was sick. Not sure what that has to do with anything involving customer service. Car sat for a week and never told us it was ready. Only reason I knew it was done is because I called. See ya!
Overall the dealerhip is good. Only issue I have is that someone named Johnny Epperson emailed me relative to how satisfied I was with the service. I mentioned an issue to Epperson, asked a question, but never received a response. Not sure why he asked if he wasn't interested in my response.
The dealer representative was rude and dismissive. We’ve been customers for over 7 years and this is the first time that it was not a pleasant experience.
Bryan, your service department is one of the best customer service individuals not only knows how to deal with you as well as his product and the services he gives is phenomenal
Always gives me helpful information that helps me determine best way to keep my vehicle running smoothly and safe. And, helps me determine most cost effective plans.
Poor communication from service department. Brought my car in on a Friday for service. Received no communication on status all day. Had to call them to find out they couldn’t get to my car that they and had to keep it over the weekend, which was not communicated as a possibility to me when I dropped off. Left car there over the weekend. Did not get an update on Monday. Had to call again to get an update. Found out there was nothing wrong with my car they could find. Still got charge for the inspection.
Had a very positive experience purchasing my new car. Jeff was knowledgeable and helpful, and I feel I was given a fair value for my trade in as well.
Excellent customer service. Explanation of service needed and service that was completed was easy to understand.
Bryan was really good. I didn’t feel ripped off. He was very communicative the rough the process.
I had a great experience with the Service Center at Capitol GMC. The team was friendly, helpful, and made the whole process easy. I really appreciated the clear communication and quality service. Highly recommend them!
Very organized and efficient, Josh can explain everything well. Waiting area is cozy to take breakfast.
Chris Gomez was very kind, helpful, patient and friendly. He would answer any questions we had, did not rush us through any process and always had a very easy-going manner about himself which is always a plus when buying a car! He has answered any questions I have had post purchasing so I feel like he will always be available for any future questions/concerns. Thanks so much! I love my car.
Pricilla made my purchase of a new 2026 Sierra EV the very best! Working with Capitol GMC on this purchase has been the best vehicle purchase ever!
Service is always great. They do what they say they will and then some. I will always to continue to go to them. Even thought they are 45 minutes from my house.
The vehicles may be impressive, but it seems the sales staff could benefit from a refresher course on how to speak to customers. It's always fascinating how some dealerships invest heavily in their inventory while overlooking basic professionalism and communication. Fortunately, good manners are still cheaper than most GMC options.
I had an engine oil service for my Buick Enclave including multi-point inspection on 6/13/2026 as I noticed a trace of leak on my driveway. I asked the service representative to check my car for the leak. He told me that the technician didn’t find the leak although the video shot by the technician shows a sign of leak at the bottom of the front side. After I pointed out that from the video, the service representative acknowledged there was a leak and wanted me to reschedule an appointment to determine the source of leak next week! After the engine ... Read More Google - Jun 17, 2026
Customer service is great .. The “ no ….courtesy truck wash “ policy after being serviced Is a bummer Semper Fi
We had not bought a car in over 20 years. Jeff was a great salesman very friendly and very knowledgeable. He took the extra time to make sure we felt comfortable with our purchase and went over all our options. Maria the finance person was absolutely amazing as well very friendly and explained every detail.
Great service and advice. Always recommend Capitol GMC for both service and any new purchases
Terrible service and communication. Had an appoinment mid day. Never got a call that my vehicle was ready. Or about an update.Drove there before they closed they went to check on my vehicle and no work had been done because "they did not get to it" but I never received a call about it and I had to show up in person and all they said was I'd have to reschedule. What was the point of my appointment? I live in San jose but I'll continue making the drive to gilroy next time.
Good value, painless experience. Staff was very friendly and helpful. Will check their inventory for my next vehicle.
Very helpful, hassle-free experience. Priscilla was great! She left me test drive three times without any pressure to buy.
I had a horrible experience at Capitol GMC. Communication was horrible. I had to call every time to try and get updates. All I got were excuses and insincere apologies. They ended up having my car for 2 full days just to run some diagnostics and change the oil. I will not be returning to this establishment.
Salesman was good, he was the only one on site and on lunch when we got there. We explored the lot and went in to inquire about support. He helped us, and there wasn’t a problem with the sale.
Good follow up and sense of urgency. Liked that rep looked for my best deal and god the job done ahead of schedule. Running fine so far
Leanna was outstanding throughout the whole sale. It's how internet based purchasing should work - straightforward, fast, will to put a deal together ahead of coming to dealership, fast once at dealership. The videos sent were perfect and gave assurance Capital GMC had the truck I wanted. Pricing and trade were fair and transparent. Really could not ask for more!
Eddie has been by far the best personality to assist me with all my services needed on my vehicle. He is great at keeping me updated with my vehicle services after I drop it off and calls me with any inconveniences.
I have found, that there is non better, then Capital GMC service, for quality, professionalism, courtesy, and the skills, knowledge that they possess.
Service department was great. Problem was diagnosed and solved quickly. I was happy with the outcome.
Service department was great. Answered my questions and had good communication on timing. Everything was done according to plan.
The service department was great. Explained the process and called when my truck was ready. It was ready when they said it would be ready.
Eddy has been helping me and I trust him but the center overall has its issues which I brought up to the previous manager to no avail .
We are so happy to have found a new dealership. We have been with Ford for so long and with their customer service and quality of vehicle, I'm so glad we changed. I'm hoping for the best service ever. All the service from this point has been excellent. I love the people there and the quality of care that they shown us. Thank you. I will for sure let everyone know all about you. Especially Miss Priscilla, she was incredible. Thank you Rick and Tammy Pisano
Eddie is the man. I brought my car to Capitol after multiple visits to Putnam. I was not disappointed. They gave me a loaner and finished the repai. a month early
It’s OK, but it’s just far away from where I live. And I don’t have time to sit around, waiting for service to be done and the dealership near me is worse
Dan Cash is the most seasoned professional. Everyone could learn from him. I hope he never retires.
if i can put a 0 i would, I called capitol GMC to schedule a oil change and before I could ask for help the man on the phone hung up on me. I sound young so they probably thought it was a prank but they did not let me finish and I need an oil change this place sucks.
The experience was amazing! Jeff is the man!! He was upfront and great to work with, it made the entire experience beyond easy. I’ve never had an experience like this at a dealership before.
Hi I think this dealer is one of the best around and I have been always seen service with the best around