Customer Testimonials
The manager Luis will reply quickly and Chris will help you with passion, but the whole store is too busy or their efficiency is too low. i need to wait for so long to get my lease, contract, etc. done, which is annoying because nobody want to spend that much time in the office.
Great sale and service teams!! I have received support from both departments in a timely matter! Shout out to Tiffany for going above and beyond when I inquired about an EV! Definitely recommend to anyone seeking a car! I am truly grateful for having a reliable and affordable vehicle!
Nathaniel was very helpful and informative. We got everything we wanted for our car.
Professional, friendly, knowledgeable staff, eager to please but not pushy. We'll be returning for our next vehicle, no question.
Kuddos to Mr. Carlos Serrato sales agent at the chevy auto mall. You made things run smoothly for me and my family. Just a nice concerned honest sale person( quite rare trait for sales pips) Appreciate the honesty and sharing of experience concerning the ZR2. We went home happy and got the ride on the same day. Thanks again!
Great experience. Great service. Great customer service. I had Edward Jimenez as my Service Advisor. I can't say enough about the professionalism he displayed and the care he gave me about my situation. I highly recommend Capital GMC
First time experience with my truck and first time experience with Capital GMC. Extremely efficient and with a smile. I had Edward Jimenez as my Service Advisor. I can not enough how he made me feel he really cared about his customers and how he feels good about where he works. I highly recommend Capital GMC
Few days ago I bought a Kia sportage, I had a great experience doing business with Mr. Court & Ms. Maria ! They made the process so easy and fast super friendly!....I'm so happy with my Kia thank you GMC 😊
Very good and fast service as a whole dealership. Bryan Yorker was the one helping me and he was very nice and fixed the problem really fast.
Great buying experience. I know I can be a difficult customer to work with, and Francisco was a great help. Definitely recommend if you're in the market for a car. This is my family's 3rd Hyundai from this dealership, and they're always friendly, professional, and helpful.
Bought an Ioniq 5. Sales by Simmon. Excellent experience. No add on, no hidden fee, professional, no pressure easy process. Thanks.
Overall the dealerhip is good. Only issue I have is that someone named Johnny Epperson emailed me relative to how satisfied I was with the service. I mentioned an issue to Epperson, asked a question, but never received a response. Not sure why he asked if he wasn't interested in my response.
We had a great experience with Damian, the sales rep. He was professional, informative, and not pushy. We appreciated his helpfulness and professionalism.
The dealer representative was rude and dismissive. We’ve been customers for over 7 years and this is the first time that it was not a pleasant experience.
Amazing service as always by the Team, Bryan Yorkey always takes great care of my truck and keeps me updated! Also nice to be greeted by all the staff on the show room floor as well! Nice catching up with Chris, Leanna, Yasha and Ricky!
Bryan, your service department is one of the best customer service individuals not only knows how to deal with you as well as his product and the services he gives is phenomenal
People are great and very helpful. Came in for my annual oil change on my Niro plugin HB ended up purchasing a EV 6 got a good price for my Niro trade in.
Always gives me helpful information that helps me determine best way to keep my vehicle running smoothly and safe. And, helps me determine most cost effective plans.
I am a 74 year old widow and have never bought a car by myself! I list my husband in August 2025! Gabe and Cesar made my experience amazing! It was never stressful and I never felt pressured! I walked out of the dealership feeling like I made an excellent deal! And my husband would have been proud!
Poor communication from service department. Brought my car in on a Friday for service. Received no communication on status all day. Had to call them to find out they couldn’t get to my car that they and had to keep it over the weekend, which was not communicated as a possibility to me when I dropped off. Left car there over the weekend. Did not get an update on Monday. Had to call again to get an update. Found out there was nothing wrong with my car they could find. Still got charge for the inspection.
Great experience - Scheduled test drive for Yukon Denali, but team was also able to get an Escalade as well - which was traded in few mins before visit. Priscilla did everything possible to show us all options. Especially showed various trims, colors - appreciate all her efforts. Coordinated by Text, seamless scheduling, Initial Quote - I got was pretty much same as online. I was just exploring different brands. Car: YUKON is awesome , Spacious - no need to crawl for 3rd row like every other manufacturer. Get the denali trim.
Jaray and Sam made the biggest impressions on us because they were the team members we interacted with the most throughout our car-buying experience.
Jaray's initial impression and his follow-up communication were the main reasons I chose to return to this dealership instead of visiting another location. During our test drive, he was attentive, personable, funny, and incredibly knowledgeable. He never made us feel pressured to make a purchase. Instead, it felt like we were talking with a trusted friend who genuinely wanted to help us find the right vehicle by sharing honest advice and answering all of our ... Read More Google - Jul 3, 2026
Ugh! Drove 80 miles to buy a used truck. Before I left home I asked about any damage or problems not visible on their video and was assured it was great. When I got there I got mumbo jumbo about lack of service records from manager. When I got in the truck it was plain that it had been driven by a smoker. Yuck. I learned a lesson- if you don't ask the specific question they could end up wasting your time. No thanks!
Had a very positive experience purchasing my new car. Jeff was knowledgeable and helpful, and I feel I was given a fair value for my trade in as well.
Excellent customer service. Explanation of service needed and service that was completed was easy to understand.
Bryan was really good. I didn’t feel ripped off. He was very communicative the rough the process.
I had a great experience with the Service Center at Capitol GMC. The team was friendly, helpful, and made the whole process easy. I really appreciated the clear communication and quality service. Highly recommend them!
I had an excellent time purchasing my vehicle, Dang was amazing he showed me the car and I immediately fell in love. I was also given exceptional service by the used car sales manager Justin. They showed me the ins and out of my purchase and I couldn’t of asked for a better team to help!
Very professional, kind, friendly and honest. No pressure over all very good experience.
Great experience at Kia, great customer service and patience with the whole process. Honest feedback and assistance in helping us pick our cars to meet our needs. Great sales manager, Ryan & his team. Thank you
Very organized and efficient, Josh can explain everything well. Waiting area is cozy to take breakfast.
Chris Gomez was very kind, helpful, patient and friendly. He would answer any questions we had, did not rush us through any process and always had a very easy-going manner about himself which is always a plus when buying a car! He has answered any questions I have had post purchasing so I feel like he will always be available for any future questions/concerns. Thanks so much! I love my car.
Pricilla made my purchase of a new 2026 Sierra EV the very best! Working with Capitol GMC on this purchase has been the best vehicle purchase ever!
Service is always great. They do what they say they will and then some. I will always to continue to go to them. Even thought they are 45 minutes from my house.
Customer service is great .. The “ no ….courtesy truck wash “ policy after being serviced Is a bummer Semper Fi
Best customer service in the State of California!
We had not bought a car in over 20 years. Jeff was a great salesman very friendly and very knowledgeable. He took the extra time to make sure we felt comfortable with our purchase and went over all our options. Maria the finance person was absolutely amazing as well very friendly and explained every detail.
Great service and advice. Always recommend Capitol GMC for both service and any new purchases
Good value, painless experience. Staff was very friendly and helpful. Will check their inventory for my next vehicle.
Ended up driving over 100 miles to purchase my Ford F-250 at Capitol Ford. I spoke with several local dealerships before ultimately choosing to make the drive, and I’m glad I did. While my experience was top notch, I want to give special recognition to my salesman, Robert. Texted several times over the course of a week or so. Solid and clear communication and was never pushy in providing answers to my varied questions. I highly recommend Capitol Ford, and suggest you speak with Robert when visiting the dealership.
I love my car and most of my experience. I still haven't received my second key fob or the key to unlock the handles to step up to reach the top of the car.
Very helpful, hassle-free experience. Priscilla was great! She left me test drive three times without any pressure to buy.
Happy with my first service here. Everything is well organized and efficient. Josh is great professional and easy to work with.
Salesman was good, he was the only one on site and on lunch when we got there. We explored the lot and went in to inquire about support. He helped us, and there wasn’t a problem with the sale.
Good follow up and sense of urgency. Liked that rep looked for my best deal and god the job done ahead of schedule. Running fine so far
Leanna was outstanding throughout the whole sale. It's how internet based purchasing should work - straightforward, fast, will to put a deal together ahead of coming to dealership, fast once at dealership. The videos sent were perfect and gave assurance Capital GMC had the truck I wanted. Pricing and trade were fair and transparent. Really could not ask for more!
Eddie has been by far the best personality to assist me with all my services needed on my vehicle. He is great at keeping me updated with my vehicle services after I drop it off and calls me with any inconveniences.
I have found, that there is non better, then Capital GMC service, for quality, professionalism, courtesy, and the skills, knowledge that they possess.
Service department was great. Problem was diagnosed and solved quickly. I was happy with the outcome.
Service department was great. Answered my questions and had good communication on timing. Everything was done according to plan.
I was very impressed with my internet sales person (Sean) as he was very approachable, easy to work with and exceeded my expectations on many levels. When I came in to see the car at the dealership on Friday (May 29), he took a step beyond to have the Corvette Z06 washed and prepped just to show it (I was not expecting that so yes, that raised the bar on exceeding customer expectations). The following day on Saturday (May 30), he again took the initiative to exceed my expectation by working hard with his GSM on my offer. At the end, I ... Read More Google - Jun 3, 2026
The service department was great. Explained the process and called when my truck was ready. It was ready when they said it would be ready.
Great experience! We worked with Angel and he was super helpful and knowledgeable. Overall experience was positive and this is our second Mazda and we love it
The sales people are very nice. I recommend you go during the week as the weekends are very busy there.
Very chill car buying experience. Zero pressure, very accommodating.
Eddy has been helping me and I trust him but the center overall has its issues which I brought up to the previous manager to no avail .
We are so happy to have found a new dealership. We have been with Ford for so long and with their customer service and quality of vehicle, I'm so glad we changed. I'm hoping for the best service ever. All the service from this point has been excellent. I love the people there and the quality of care that they shown us. Thank you. I will for sure let everyone know all about you. Especially Miss Priscilla, she was incredible. Thank you Rick and Tammy Pisano
Great experience at Concord Mazda. Raul assisted me with the purchase of my new Mazda MX-5 Miata. The transaction was smooth and enjoyable.
Wonder experience with Nathaniel from sales and Oscar from finance.
Eddie is the man. I brought my car to Capitol after multiple visits to Putnam. I was not disappointed. They gave me a loaner and finished the repai. a month early
It’s OK, but it’s just far away from where I live. And I don’t have time to sit around, waiting for service to be done and the dealership near me is worse
Dan Cash is the most seasoned professional. Everyone could learn from him. I hope he never retires.
Sameer made the experiance smooth and painless, and the rest of the team, Luis & Oscar, finalized the deal I wanted with minimal fuss and back n forth. Easy in, easy out.
The experience was amazing! Jeff is the man!! He was upfront and great to work with, it made the entire experience beyond easy. I’ve never had an experience like this at a dealership before.
Hi I think this dealer is one of the best around and I have been always seen service with the best around
Great service, quick response time, and most importantly no hidden costs. I would definitely recommend this dealership to friends and family! Plus in the future i will return for my next vehicle!
They were really easy to work with. They had what we needed with no hassle
Hands down, one of the best vehicle purchase experiences I have had. Capitol GMC goes above and beyond to ensure that customers who come in are treated with the utmost care. I have worked with numerous people across the US when it comes to purchasing vehicles, and my experience at Capitol GMC stands above all.
Everything was great except we waited almost 4 hours for the staff that does the paperwork to close the deal. 4 hrs after all agreements were done.
The Service team was awesome, as always, from drop off to pick up - appreciate all they do.
Service adviser Bryan at Capitol Buick GMC was terrific. Very professional, polite and concerned about the issues I was having with my GMC 1500 AT4.
Went to drop off my car at 9 AM on a Tuesday for an oil change and to fix a service alert. Took 30 mins from arriving on time for the scheduled appointment before meeting with a service advisor. At 4 PM I had not heard anything, and the web link still showed it had not been touched. Messaged the service advisor for a status update. The next day at 11 AM, the service advisor said they were putting together the quote, which did not go out until 1:30 PM. Thursday at 4:30 PM, the car was finally finished with the oil change, as well as ... Read More DealerRater - May 19, 2026
Joe at Mazda made the entire car-buying experience smooth, stress-free, and enjoyable. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. He genuinely cared about helping me find the right car and made sure I got a great deal. I really appreciated his professionalism and friendly attitude throughout the process. If you’re looking for someone honest and helpful at Mazda, I highly recommend asking for Joe!
Great team, extremely helpful and made everything simple
Excellent customer service
I felt at home, everyone was friendly and professional, and if I had the money, I would buy a second car from you right away 🙂
Worked with Chris, he was great. Very positive interaction and good communication. Tyler the deal guy went in on a single windshield chip, that had been repaired, on my trade. Turned around and sold me a car with a windshield that has about 15 chips in it. It's really too many to count. These were hard to notice since the windshield was dirty. I understand the motivation but feel a little taken. I think the deal should have reflected this damage, probably worth $750.
Always treated very good and my vehicle is always completed to my satisfaction.
Working with Leanna was great! Kind funny and made the buying experience easy. Amazing at her job
The dealership is very well organized. I take my vehicle there all the time for service. The service representative that took care of me was very professional and got me in and out of there very quickly.
unacceptably long wait time. We did not dally around, came in ready to buy, but ended up spending close to 6 hours, nearly 3 of which were just waiting to pay after signing the deal.
No car wash and they charged 3% to use credit card. I dont like to be nickel and dimed.
Felt valued. Great communication. Eddy was very efficient and respectful and informative. Very happy with service my experience.
We had a wonderful experience at Audi in Modesto buying our daughter’s first car! The sales team was great, answered all of our questions. The whole process was smooth and easy and we were on our way with her car! The entire staff made us feel comfortable and was great to talk to! Thank you for making it such a fun day for our family